Enterprise Applications

Application Maintenance & Support

Core Software has been providing Application Maintenance & Support services to various clients from different verticals. Our service model is designed to ensure availability of systems for use, reduce maintenance and support efforts, improve scalability and increase throughput by improving productivity over time.

Our in-depth business knowledge on various verticals enables us to provide services aimed at improving our client's IT processes. Our suite of Application Maintenance & Support services include:

• 24x7 production support
• Application enhancement management
• Upgrade of application platforms
• Application Database Migration

The technology landscape of our services varies from ERP, CRM, PLM packages to DW & BI technologies to legacy systems.

We leverage our process maturity on application knowledge transition, problem management, enhancement request management, service level management to deliver significant operating cost benefits to customers.

Some of the key features of our Application Maintenance & Support services model are:

• Reduce total cost of ownership
• Improve application stability and performance
• SLA based engagement model
• Passing on year-on-year productivity gains