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Analytics

Overview

Wapr Analytics provides website analytics along with web marketing analytics and insight into complete business ROI. With Wapr Analytics you can:

  • Measure web, social media, and other marketing efforts
  • Track sales funnel and measure sales throughput
  • Assess the performance of your support, employees and departments

Wapr Analytics generates statistics related to your website traffic, visitors, pages, and keywords. These analytics give you rich insight into your website traffic, website activity, and other marketing efforts that help you to measure and increase your marketing effectiveness. Based on these analytics, you can re-define and plan your marketing strategies and create highly convertible websites.

With Wapr Analytics you are now empowered to track your sales funnel and measure your throughput. Readymade dashboards for analyzing the lead status, lead volumes, opportunities, and sales processes are generated, thereby helping enterprises make more out of the sales teams.

An added advantage of using Wapr Analytics is that in addition to the web analytics you can also assess the performance of your support teams, and other employees and departments. Wapr generates performance based reports such as agent activity report and agent chat reports that help you keep track of the performance of your support team. The HR team performance can also be measured. You can use these statistics to further motivate your employees to bring in more productivity. Wapr generates similar reports for all the departments of your enterprise.

All the reports generated in real-time - within minutes or seconds - help you in quicker decision making. Customize your dashboard to show the sales lead status, sales volume, targets, support rating, time periods that make sense for your role and business.

 
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