Features in Detail

QUALITY REPORTS

• Overall statistics report gives the lines Audited, Average Accuracy with a graphical representation
• Correction report generates the number of errors made by user/staff category wise
• Document details generates the details of corrections made with file name, errors made by MT/AQA’s and corrections made by QA’s with comments
• Audit comparison report generates a graph of average accuracy on daily basis
• Compare Documents are Instantly generated and are posted to the staff members for review

MANAGEMENT REPORTS

• Billing Report generates the line counts and revenue based on the criteria monthly/daily/practice wise/doctor wise.
• Volume overview report shows the difference between the Total capacities (sum of capacities of all the staff present) of the company in a particular month or day and actual transcribed volume. It shows if we have under worked or over worked
• Bad files log generates the number of files marked bad for a transcriptionist by the QA
• Practice info gives the time taken by the staff at every level to complete a file.
• Staff info gives the detailed information of the time taken by each staff to complete the work assigned to them.
• Distribution Summary generates number of minutes and number of files assigned on a particular day for each staff member

STAFF REPORTS

• Volume Overview report generates the total capacity of a particular staff in a month or day and the actual transcribed volume.
• Account wise staff report generates Practice/Account wise line counts of MT’s, AQA’s And QA’s.
• Time stamp gives the login and logout time of the staff, break time, idle time and Actual time worked by the staff.
• Attendance log generates the login and log out time of the staff.

FILE ROUTING

• Multi threaded FTP scheduler for Auto uploads and downloads. Supports SFTP over SSH2 protocol
• Dictations are automatically routed to staff members as per the given settings.
• Dictations are routed to HBT's or Branch office and collects the transcripts back from them and adds them to TM administrator screen
• Facility to update templates for HBT’s/External client and Branch office

OTHER SETTINGS

• Ease of adding templates and set template wise settings(Billing, upload options etc)
• Facility to define Document Properties and Custom Variables
• Security settings to restrict the user by removing programs like Run, Control Panel, Sharing facility, Registry editor, Sys tray, Appearance, Background, Screensaver, Taskbar properties etc.,

TEAMS AND WORK POOLS

• Facility to create Teams, Team leaders and dedicate them to particular Practices/Doctors.
• FOption to create work pools and dedicate doctors accordingly

TM ADMINISTRATOR FEATURES

• TAT Settings facility to manage TAT
• Define your own quality calculation values to classify the errors and calculate the actual quality percentage
• Send file enables you to send file either to Administrator/staff
• Instructions and Feed back from client can be managed easily
• Sync facility to get final transcripts from server to your local drive
• Merge facility to merge many individual documents into one
• Chat facility for internal communication with optional monitoring window
• Auto Data backup with organized document/voice/feedback storage. Software takes regular backup of data and stores in the server.
• Filters for quick information retrieval of Practice/Doctor, work stage, User, Status, Time, and Quality info.
• Duplicate file option to duplicate a lengthy voice file and assign it to more than one MT
• Facility to Transfer current date’s files to next day
• Status of every file at every level can be viewed from the main window. Each status is identified with an icon.
• Option to take back assigned file and reassign to others
• Option to define levels of QA as per your requirement for particular Practice/Doctor. (Maximum of 5 levels)
• Facility to assign files manually
• Option to Download document from the Administrator screen

TM CLIENT FEATURES

• Leave Management option for the staff members to apply leave through the software
• With Get Idle jobs option the higher level staff can get the dictations which are idle in the low level
• Download all audio option allows the staff to download all the audio files assigned to them at a time
• Quality Audit Module helps QA to record errors made by MT’s and AQA’s, classify the errors and measure the accuracy of their work
• Text search tool helps staff member search names, words or sentences from the previous data of a particular doctor/clinic or hospital or from the local drive